Articles
- Web design company portfolio
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When you start building your online business and search for a web design company that will implement all your needs for the web site you must understand that it is very serious step because you are entrusting your business along with its reputation and future. That’s why it’s very important to make the right choice.
There are several factors that must define your choice, and one of them is portfolio of previous web design works the company has done. It can tell you more than all words and promises, just be attentive and try to analyze. I will tell you what you must pay attention to.
Read more... - Website Hosting Technical Support
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Tech support is there to help, right? The reality is, it depends. Learn some common misconceptions about tech support's responsibilities.
You've just gotten a new website hosting account. You're excited to begin your journey onto the web. You're a novice to all this "web stuff", but you're confident and brimming with enthusiasm. Into it you plunge, opening the design program your friend suggested and trying to create some pages. There's a problem, though, and you can't make the program work, and you're not actually building any pages. Well, time to call technical support at your brand new hosting company, right?
Your hosting is providing you the space on its servers to put this information, so shouldn't they be responsible for making sure you can actually make a website? Read more... - The secret behind award-winning web hosting
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The Web hosting industry is less than a decade old, but already we've seen dramatic changes in the attitudes and priorities of customers. In these few years, the concerns of my clients have switched from, "Who's the best?" to "Who's the cheapest?" to "Who's going to be around for a few years?"
So, in this competitive world of web hosting where there are gigantic web-hosting companies to small-dedicated companies, how do you make your company stand, how do you grab a customer and hold it on for years to come. Read more... - Overselling Web Hosting
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Overselling is a big trend in the web-hosting world at the moment. It’s an easy way to get more out of your servers than normally is possible. The basic idea of overselling is that the majority of your clients are only going to use a fraction of the resources allocated to them so there’s going to be a lot of wasted bandwidth and space. Overselling involves taking a gamble and selling more than you can handle assuming that the unused resources will cover it. Read more...
| Web Site Monitoring for Web Hosts and ISPs |
| Blog - Web Hosting | |||
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If you have spent much time earning a living on the Internet, few things will surprise you. However, I am always amazed with how many companies and individuals make astounding claims without backing them up. Web hosts and ISPs make such claims all the time: 99% uptime. Some web hosts post on their site live results of their uptime from a third-party web site monitoring company. However, those hosts are very few. Here are four reasons why every web host and ISP (Internet service provider) should post uptime and connectivity statistics from an independent, third-party web site monitoring firm, with an external monitoring network. Monitoring reports are excellent marketing tools This is the most obvious reason a web host or ISP should post monitoring reports on their site. Don’t tell me you have 99% uptime. Even the worst hosting companies and ISPs can make that claim, but it does not make it true. Prove it to me. Posting a report right on your home page, or posting a link to the report up front on the home page tells me you not only can make claims, but you can deliver! Make sure to post your uptime statistics for the last day, week, month and year, so the customers know you are in it for the tong haul. Web site monitoring reduces technical support work-load A recent review by Dotcom-Monitor reveals that accessibility calls to a web host’s technical support can be reduced by 30% just by posting the current status of the web site as reported by an independent monitoring service. Often a user will call technical support if he encounters a slow Internet connection or download times, dial-up problems, web site accessibility or various computer issues. Users assume the problem is with their web host or their ISP, and call technical support to fix the problem, even if the problem is on their computer. Web site monitoring is good customer relations If it costs up to ten times more to attract a new customer than to keep an existing one, independent web site monitoring can help you keep those precious customers. Nothing is more frustrating for the end-user than to have her site down and nothing is more embarrassing for an ISP to receive a call from customer about a downtime, especially if it is related to a connectivity issue the hosting company or ISP is not even aware of. An external monitoring network can alert an ISP or web host immediately to problems that often cannot be detected by internal monitoring, allowing the company to address the issue immediately…and hopefully before a customer even notices that a problem exists. Monitoring cuts the burden of dispute resolution Corporate hosting clients and Internet access customers often expect certain levels of service and enter into an SLA (service level agreement). Often, SLA contracts impose fines on ISPs and web hosts who do not meet the targets. Determining how those levels are measured can be difficult, but an independent, third-party monitoring service can easily resolve disputes before they begin. While every web site can benefit from some form of monitoring, no class of business needs more the credibility of an independent monitoring service as much as those who provide access to the Internet for their clients: ISPs and web hosting companies.
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