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MySQL server outage (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 13/10/2015 19:36 - 16/10/2015 01:18
  • Última Atualização 13/10/2015 19:38

MySQL server is being repaired after failure of caching device. It will take several hours to complete recovery.

Extended downtime (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 01/08/2015 17:46 - 02/08/2015 21:54
  • Última Atualização 01/08/2015 17:47

We are performing file system crash recovery now. Please accept our apologies for unplanned extended downtime.

File system server is down (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 17/07/2015 09:51 - 17/07/2015 10:14
  • Última Atualização 17/07/2015 09:52

We are working on the solution. Estimated completion time is within 1 hour. Please accept our apologies.

DDoS attack (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 13/05/2015 17:37 - 14/05/2015 12:15
  • Última Atualização 13/05/2015 17:52

The server has been the target of a DDoS attack. Fro this reason it was nullrouted at datacenter.
We have temporarily enabled DDoS protection. Due to DNS caching changes it can take few hours for service to become available for all website visitors.
cPanel, mail, FTP and related services will not be available the entire time while the DDoS protection is active.
Please accept our apologies for inconveniences.

File system failure (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 04/05/2015 17:48 - 04/05/2015 19:08
  • Última Atualização 04/05/2015 19:08

Due to failure of caching device, file system is working in degraded mode now. We are working on the issue.

Update: NFS server has been taken down for SATA cable replacement.
Update: Everyting is done, resuming normal operations.

Network failure (Resolvido) Alto

Afetando Sistema - Entire system

  • 29/04/2015 16:05 - 30/04/2015 12:35
  • Última Atualização 29/04/2015 16:07

We are currently experiencing a fault with one of our core routers. This may lead to brief connectivity issues. Please bear with us.
Based on a firmware bug router encountered an error.
We've temporarily fixed this issue and will update the firmware on 30 of April at about 6 am CEST.

File system maintenance (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 30/03/2015 19:55 - 31/03/2015 03:01
  • Última Atualização 30/03/2015 19:56

We are performing emergency file system maintenane. Service interruptions may occur.
Estimated completion time is within 2 hours.

Emergency maintenance (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 02/03/2015 12:09 - 02/03/2015 13:29
  • Última Atualização 02/03/2015 12:09

The server is down for emergency filesystem maintenance. We are expecting to resume normal operations within one hour.

DDoS attack (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 03/01/2015 01:57 - 03/01/2015 09:39
  • Última Atualização 03/01/2015 09:39

The server has been nullrouted at the datacenter due to DDoS attack.

update: HTTP traffic is currently being routed through a DDoS protected server.

Update on DDoS attack (Resolvido) Crítico

Afetando Servidor - panel.data-center.com

  • 03/01/2015 09:37
  • Última Atualização 03/01/2015 09:39

The server has been unlocked, we are resuming normal operations.

MySQL server failure (Resolvido) Médio

Afetando Servidor - panel.data-center.com

  • 07/10/2014 16:12 - 07/10/2014 18:42
  • Última Atualização 07/10/2014 16:13

We are investigating intermittent MySQL downtime.

MySQL down (Resolvido) Médio

Afetando Servidor - panel.data-center.com

  • 25/09/2014 09:55 - 25/09/2014 10:46
  • Última Atualização 25/09/2014 09:55

MySQL server is down for upgrade. Anticipated downtime is 30 minutes.