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MySQL server outage (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


MySQL server is being repaired after failure of caching device. It will take several hours to complete recovery.

Date - 13/10/2015 19:36 - 16/10/2015 01:18

Last Updated - 13/10/2015 19:38

Extended downtime (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


We are performing file system crash recovery now. Please accept our apologies for unplanned extended downtime.

Date - 01/08/2015 17:46 - 02/08/2015 21:54

Last Updated - 01/08/2015 17:47

File system server is down (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


We are working on the solution. Estimated completion time is within 1 hour. Please accept our apologies.

Date - 17/07/2015 09:51 - 17/07/2015 10:14

Last Updated - 17/07/2015 09:52

DDoS attack (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


The server has been the target of a DDoS attack. Fro this reason it was nullrouted at datacenter.
We have temporarily enabled DDoS protection. Due to DNS caching changes it can take few hours for service to become available for all website visitors.
cPanel, mail, FTP and related services will not be available the entire time while the DDoS protection is active.
Please accept our apologies for inconveniences.

Date - 13/05/2015 17:37 - 14/05/2015 12:15

Last Updated - 13/05/2015 17:52

File system failure (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


Due to failure of caching device, file system is working in degraded mode now. We are working on the issue.

Update: NFS server has been taken down for SATA cable replacement.
Update: Everyting is done, resuming normal operations.

Date - 04/05/2015 17:48 - 04/05/2015 19:08

Last Updated - 04/05/2015 19:08

Network failure (Resolved)

Affecting System - Entire system | Priority - High


We are currently experiencing a fault with one of our core routers. This may lead to brief connectivity issues. Please bear with us.
Based on a firmware bug router encountered an error.
We've temporarily fixed this issue and will update the firmware on 30 of April at about 6 am CEST.

Date - 29/04/2015 16:05 - 30/04/2015 12:35

Last Updated - 29/04/2015 16:07

File system maintenance (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


We are performing emergency file system maintenane. Service interruptions may occur.
Estimated completion time is within 2 hours.

Date - 30/03/2015 19:55 - 31/03/2015 03:01

Last Updated - 30/03/2015 19:56

Emergency maintenance (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


The server is down for emergency filesystem maintenance. We are expecting to resume normal operations within one hour.

Date - 02/03/2015 12:09 - 02/03/2015 13:29

Last Updated - 02/03/2015 12:09

DDoS attack (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


The server has been nullrouted at the datacenter due to DDoS attack.

update: HTTP traffic is currently being routed through a DDoS protected server.

Date - 03/01/2015 01:57 - 03/01/2015 09:39

Last Updated - 03/01/2015 09:39

Update on DDoS attack (Resolved)

Affecting Server - cpanel.host.org | Priority - Critical


The server has been unlocked, we are resuming normal operations.

Date - 03/01/2015 09:37

Last Updated - 03/01/2015 09:39


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